Quality,great service and professionalism was exactly what we received from carpet and vacuum expo. Steve was very knowledgeable. A great process of choosing material that best suite our needs. And finally , the installers were nice and professional. Everything was done exactly as agreed upon and on time. We will definitely recommend this company and we be using them for our future flooring needs!!
I just had hardwood floors and plush carpet installed in my new home and they look fabulous! I had a difficult time selecting just the right look, but Mike was wonderful and never complained about pricing product after product. I shopped at a dozen different flooring stores and sent him various product information without pricing - he beat every price by a significant amount without knowing what the other prices were! In the end, the perfect flooring was sitting in his showroom (I just hadn’t noticed it before) - an exotic engineered hardwood for the price of domestic!The customer service was top notch from the beginning all the way through delivery, installation, and even after installation support (I had questions about caring for my new floors, etc.). Mike is easy to reach by phone and email and very responsive to messages. He answered all of my questions, saved me a ton of money, sent out professional and efficient installation crews, and called to follow up and make sure I was happy.I highly recommend this service oriented shop. My mother and sister both had floors installed by Carpet & Vacuum Expo in Olney and they were pleased as well - that’s how I knew to go there.
We just had Carpet & Vacuum Expo replace the carpet in our entire basement, second floor bedrooms, hallway and stairwells. From beginning to end, their service was outstanding, Price was extremely competitive; the estimate was thorough and professional; and the crew that did the install could not have done a better job. We highly recommend reaching out to Mike at the Olney location for your flooring needs.
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